书面表达（满分25分）
假定你是李华，6月18日你在外国网站上购买了一副耳机，收到货后，发现有严重的质量问题，但客服迟迟未处理。请你给该网站的负责人Jeff写一封投诉信，内容包括：
1.写信目的；
2. 反映问题和提出解决方案；
3. 表达期待。
注意：1.词数100左右； 2.可以适当增加细节，以使行文连贯。
Dear Jeff,
_________________________________
Yours,
Li Hua
Dear Jeff,
As a customer of your website, I’m writing to make a complaint about your product.
Hearing that your website offers high quality goods, I bought a pair of earphones. To my disappointment, I found the earphones didn’t work. Then, I managed to contact with your staff dealing with customer service. What’s worse, no solution is given to me up to now. Actually, I’m most unwilling to complain, but the service attitude of your personnel is indeed annoying. Therefore, I would like you to either change the earphones for new ones that work well or give me a full refund.
I would appreciate it if you could give due attention to this matter. Looking forward to your reply.
Yours,
Li Hua
假定你是李华，6月18日你在外国网站上购买了一副耳机，收到货后，发现有严重的质量问题，但客服迟迟未处理。请你给该网站的负责人Jeff写一封投诉信，内容包括：
1.写信目的；
2. 反映问题和提出解决方案；
3. 表达期待。
注意：1.词数100左右； 2.可以适当增加细节，以使行文连贯。
Dear Jeff,
_________________________________
Yours,
Li Hua
Dear Jeff,
As a customer of your website, I’m writing to make a complaint about your product.
Hearing that your website offers high quality goods, I bought a pair of earphones. To my disappointment, I found the earphones didn’t work. Then, I managed to contact with your staff dealing with customer service. What’s worse, no solution is given to me up to now. Actually, I’m most unwilling to complain, but the service attitude of your personnel is indeed annoying. Therefore, I would like you to either change the earphones for new ones that work well or give me a full refund.
I would appreciate it if you could give due attention to this matter. Looking forward to your reply.
Yours,
Li Hua
苏19057182-3号