【范文】
Dear Madam or Sir，
I'm Li Hua, a customer of your restaurant. I'm writing to you because of the unpleasant experience we had in your restaurant.
Last Friday I booked a table in near the window for dinner in your restaurant in advance because I was to treat my two American friends to a typical Chinese meal. But I was quite disappointed at your service. We went there at the time as arranged, only be told there were no seats available. What annoyed us most was that when we explained to the waitress, instead of helping us solve the problem, she shouted at us rudely. Beside when we began our dinner, we found the food not fresh and some dishes were salty.
Thus it is my sincere hope that you can look into the case and take some measures to prevent such things happening again. I’d appreciate it . . you could give me a reasonable explanation as soon as possible.
Yours,
Li Hua
【亮点点击】
本书面表达，要点齐全，上下文连贯，使用一定数量的句式结构，让句子更加生动丰满，同时运用了许多高级词汇和固定短语，提高文章档次，体现了对英语的熟练驾驭能力。例如：I'm writing to you because of the unpleasant experience we had in your restaurant.运用了定语从句；We went there at the time as arranged, only be told there were no seats available.运用了不定式作结果状语和宾语从句；What annoyed us most was that when we explained to the waitress, instead of helping us solve the problem, she shouted at us rudely.运用了主语从句、表语从句和时间状语从句。
Writing 3
假设你是李华，你在上周搭坐102号公交车，该公交车司机的不文明行为让乘客很恼怒，于是你向公交车公司写一封投诉信，要点如下：1. 司机不文明行为：大声讲话，紧急刹车，态度粗鲁等。2.希望尽快查清此事。
注意：1.词数100词左右。2. 可以适当增加细节，以使得行文连贯。
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【写作指导】
考查开放性作文，写作时开放性作文给出的一个话题，并有部分的文字提示。给考生自由发挥的余地较大。对于考生的综合能力要求较高，要求考生有很强的谋篇布局能力和组织要点能力。在完成开放式作文时，首先要选择自己熟悉的短语或者句型，在你的能力范围之内选择句式时要注意变化，这样才可以更好的驾驭写作，同时也要选择合适的连接词，把各个要点组织成一个完整的整体。
【范文】
Dear sir,
I'm Li Hua. I'm writing to complain about one of your business bus-driver’s improper and rude behaviors. Last Sunday I was taking the number 102 bus whose driver not only kept on talking with a man lovely but also drove very fast. So some passengers advised him to concentrate on driving, but he didn't pay attention. What's worse, he drove even faster. Some passengers couldn't bear it, asking the driver to keep the passengers’ safety in mind. But the driver stopped the bus so suddenly that all the passengers nearly lost their balance. However, he didn't apologize, but said rudely: “it's none of your business.”
I sincerely hope you can investigate these incidents and proper measures should be taken to prevent such an incident happening again.
【亮点点击】
范文中运用一些常见的短语，complain about抱怨，not only …but also不但……而且……，concentrate on集中精力……，Keep in mind记在心里……， what's worse, 更糟糕的是……，it's none of your business. 不关你的事。
Writing 4
假设你是李华。上个月你从国外网站订购了一件衬衫，一件外套和一条裤子，收到货后你发现衬衫不是你要的尺码，而且少了一粒纽扣，外套上有个小洞，裤子不是你要的颜色，请你给该网站客服写封投诉信。内容包括：1.出现的问题；2，你希望的解决方案 3.希望能尽快得到回复。
注意： 1.100词左右，开头，结尾已经给出，但计入总词数。2.可以适当增加细节，以使得行文连贯。参考词汇：button纽扣 order定货，定单 refund退款
Dear manager,
I’m writing to you for the camera I bought last month while I was travelling in your country.
苏19057182-3号