Knowing what not to do at checkout and properly preparing for it can turn a potentially heated
英语试题 07-07
Knowing what not to do at checkout and properly preparing for it can turn a potentially heated situation into a quick thank you and goodbye. Below we compiled a list of things you should remember at hotel checkout.
1. Don’t be late to checkout
Hotels may add an outrageously high price for being just a half-hour late. If you know you won’t make the cutoff time, it never hurts to call ahead and try to negotiate a potential charge.
2. Don’t forget to double check the room and safe
Make sure you don’t leave anything behind. If you have an early fight or checkout time, pack up as much as you can the night before so that last-minute rush isn’t too hurried. Also, be sure to take out anything in the room safe.
3. Don’t freak out
Spitting venom (毒液) at the assistant manager standing behind the front desk probably won’t help when dealing with an unexpected item on the bill. Being empathetic about how difficult it can be to deal with annoyed customers will likely go much further.
4. Don’t pay with cash or debit card (借记卡)
Disputing your bill after paying with cash is a lot harder than working with a credit card company to get a charge back. If you pay with a debit card, you may not have the protection to challenge a charge.
5. Don’t have the hotel call you a cab
If you want to save a few dollars, plan ahead and check if a ride-sharing service is going to be cheaper than a cab to the airport.
21. What may the hotel do if you are late for the checkout?
A. Negotiate a potential price.
B. Call ahead and cancel the reservation.
C. Charge extra money.
D. Give the room to other customers.
22. What should you do when the receptionist meets angry customers?
A. Spit at the assistant manager. B. Argue with the front desk.
C. Show understanding to the situation. D. Go much further away from it.
23. Why is it a good idea to use a ride sharing service to get to the airport?
A. It helps the cab save dollars.
B. It reduccs the burden of the hotel.
C. It is easy to get a charge back.
D. It costs the customers less money,
答案CCD
1. Don’t be late to checkout
Hotels may add an outrageously high price for being just a half-hour late. If you know you won’t make the cutoff time, it never hurts to call ahead and try to negotiate a potential charge.
2. Don’t forget to double check the room and safe
Make sure you don’t leave anything behind. If you have an early fight or checkout time, pack up as much as you can the night before so that last-minute rush isn’t too hurried. Also, be sure to take out anything in the room safe.
3. Don’t freak out
Spitting venom (毒液) at the assistant manager standing behind the front desk probably won’t help when dealing with an unexpected item on the bill. Being empathetic about how difficult it can be to deal with annoyed customers will likely go much further.
4. Don’t pay with cash or debit card (借记卡)
Disputing your bill after paying with cash is a lot harder than working with a credit card company to get a charge back. If you pay with a debit card, you may not have the protection to challenge a charge.
5. Don’t have the hotel call you a cab
If you want to save a few dollars, plan ahead and check if a ride-sharing service is going to be cheaper than a cab to the airport.
21. What may the hotel do if you are late for the checkout?
A. Negotiate a potential price.
B. Call ahead and cancel the reservation.
C. Charge extra money.
D. Give the room to other customers.
22. What should you do when the receptionist meets angry customers?
A. Spit at the assistant manager. B. Argue with the front desk.
C. Show understanding to the situation. D. Go much further away from it.
23. Why is it a good idea to use a ride sharing service to get to the airport?
A. It helps the cab save dollars.
B. It reduccs the burden of the hotel.
C. It is easy to get a charge back.
D. It costs the customers less money,
答案CCD
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